Shipping Policy

Product Descriptions and Availability

1. (a) Product Descriptions. Our Website contains descriptions of the Products. We attempt to be as accurate as possible with the descriptions of the Products that are made available to you through the Services. However, we make no warranties that the Product descriptions and any other content are accurate, complete, reliable, current, or error-free. If a Product offered by us is not as described, your sole remedy is to return it in unused condition. We reserve the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice and we will not incur any obligation as a result of such change.
   
   (b) Shipping.
   US: Our packages are shipped via USPS Priority Mail and packages are delivered between 3-5 business days after ordering. In the event of shipping delays, please expect to be contacted by a representative of the Zen Naturals team.
   
   (c) Refunds, Return Policy and Procedures
   Here at Zen Naturals, we stand by our product. That is why we offer a happiness guarantee. If by chance you are not satisfied with your Zen Naturals product, let us know via email, chat or call at 1-866-201-8355. If you are within the first 30 days of your first purchase we will honor a full refund of the product.
   Please note, orders outside of 30 days or beyond the first order on an account are not able to be returned or refunded.
   For eligible returns, the product should not be used and is in the same condition you received it as well as in the original box and/or packaging. Please send your package using a carrier that can provide tracking and insurance. Galaxy Treats is not responsible for items lost or damaged in transit. Once your item has shipped, please email the tracking number for your returned product so we can process your refund in a timely manner. Returned products are to be sent to the following address.

WE DO NOT SHIP TO THE FOLLOWING. LOCATIONS:

THC-A:
Arkansas, Idaho, Minnesota, Rhode Island, Oregon

Delta-8/9:
Alaska, Colorado, Delaware, Idaho, Iowa, Minnesota, Montana, Nevada, North Dakota, Oregon, Rhode Island, South Carolina, Utah, and Vermont.

Return address:
Zen Naturals
1041 Market Street Unit 453
San Diego, CA 92101